We use the following carriers to deliver our orders:
Back Orders and Returns
If an item goes on back order, we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order.
Returns, Refunds and Exchanges
We will happily honor returns and exchanges on all hair extensions, wigs, and hairpieces within 14 days of purchase (14 days from delivery date for online orders) Please include return form with items being returned. Products can be taken out of the package for color matching purposes; however, hair cannot be unraveled and must stay in bundles. Hair cannot be washed, styed, or altered in any way.
- Please email email@example.com to request a refund. Refunds will be processed once return has been received and inspected.
- Mail your returned item and form to:
6187 S Highland Dr,
Holladay, UT 84121
- Please note, return shipping costs are at the expense of the customer