Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday – Friday 9am – 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS
UPS
FedEx
DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

Loxxie offers free standard shipping on all orders. Expedited shipping can be purchased for an additional fee at checkout.

Back Orders

If an item goes on back order, we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order.

Returns, Refunds and Exchanges

Returns and exchanges will be honored within 14 days of purchase on all unopened, untampered merchandise. Security seal must be intact. NO EXCEPTIONS.

Please email info@loxxie.com to request a refund. Refunds will be processed once return has been received and inspected.
Mail your returned item to:
Loxxie
Returns Department
6187 S Highland Dr,
Holladay, UT 84121
Please note, return shipping costs are at the expense of the customer.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund.